Terms of service

About these terms

These terms apply to your use of the Life Dates website and purchases made through our online store. In these terms, “Life Dates”, “we”, “us” and “our” refer to the Life Dates store. Our store is hosted on Shopify, which provides the online commerce platform used to offer our products.

By using the website or placing an order, you agree to these terms and the policies linked below, subject to any rights you have under applicable law. If you have questions, contact info@lifedates.ca.

Using the website

Use the website for lawful purposes. Do not misuse the store, interfere with its operation, submit fraudulent orders or attempt to access information or systems you are not authorized to use.

Products and information

Life Dates offers date powder. Please review the product description and packaging for the ingredients, quantity, nutrition and storage information relevant to your purchase. Product photographs are provided to help you understand the product; appearance on your screen may vary.

We aim to keep product descriptions, prices and availability accurate. If an error affects your order, we will contact you to explain the issue and any proposed correction or cancellation. This does not affect your rights under applicable law.

Prices and ordering

Store prices are shown in Canadian dollars unless another currency is clearly displayed. The product price, applicable shipping charge, taxes if applicable and order total are displayed at checkout before you place your order.

Please provide accurate contact and delivery details and review your order before submitting it. Orders are subject to product availability and payment confirmation. If an order cannot be fulfilled, we will contact you and refund any amount paid for the unfulfilled items.

Order changes

If you need to correct or change an order, contact us as soon as possible with your order number. Changes or cancellations may not be possible once an order has been processed or dispatched.

Shipping, returns and refunds

Shipping destinations and charges are described in our Shipping policy. Return and refund requests are handled under our Refund policy. These policies form part of these terms.

Privacy and contact

Our Privacy policy explains how personal information is handled. Our Contact information provides the store's published contact details.

Updates and applicable rights

We may update these terms by posting a revised version on this website. Please review the terms relevant to your purchase. Updates do not remove any rights you have under applicable consumer law.

Nothing in these terms excludes or limits rights or remedies that cannot be excluded or limited under applicable law.

Questions

For questions about these terms or your order, email info@lifedates.ca.